Privacy Policy and Notice

This is the privacy notice of Kinopixels. In this document, “we”, “our”, or “us” refer to Kinopixels, the trading name of Nicholas Cameron, sole trader registered in New Zealand.

This privacy notice aims to inform you about how we collect and handle any information that we collect from you, or that you provide to us. It covers both information that could identify you (“personal information”) and information that could not.

We are committed to protecting your privacy and confidentiality. Our policy complies with the Privacy Act 2020 (New Zealand) and with the laws of other jurisdictions of which we are aware. If you think our policy falls short of your expectations or that we are failing to abide by our policy, please contact us.

If you do not agree with any part of this policy, your only recourse is to stop using our website.

Information We Collect

  1. Business and personal information
    This includes basic identification and contact information, such as your name and contact details, and any information given in the course of working with us. We preserve the confidentiality of this information and use it only for:
    • providing services you request
    • verifying your identity
    • marketing our services and products
    • general analysis (e.g. demographics or usage data)
    Records are kept for a minimum of seven years as required for tax and legal purposes.
  2. Market place information
    If you provide information to enable you to purchase a service through our website, we assume you give permission to pass it to the relevant party.
  3. Your domain name and e-mail address
    Our servers may recognise your domain name and record pages visited. We will never share your email address with third parties except as necessary for our business. Uses include:
    • corresponding with you as expected
    • improving quality control of our website
    • sending news and updates if you have signed up
  4. Information you post on our website
    Information posted to blogs, forums, or forms may be stored on our servers. We reserve the right to use it in line with our terms.
  5. Website usage information
    We may use embedded software (e.g. JavaScript) to analyse pages viewed, navigation paths, and time spent on pages. This is not linked to identifiable individuals.
  6. Financial information
    We do not collect or store your payment card details. Payments are processed securely by third-party providers such as Stripe or PayPal. Our staff never have access to your card details.
  7. Third party advertising
    Third parties may use cookies or scripts to serve ads. We do not control these technologies or the data they collect.
  8. Information from third parties
    We may receive anonymised data from tools such as Google Analytics. This cannot identify you personally.
  9. Cookies
    Our site uses cookies to:
    • remember your cookie preferences
    • enable essential site features
    • improve website performance and visitor experience
    • support embedded services such as YouTube videos
    You may disable cookies in your browser, but this may affect site functionality.
  10. Communications
    Information you send us by email, forms, or phone is used only for handling your request and improving service quality.
  11. Complaints
    If you make a complaint, we record the details to resolve the issue. Information may be shared with third parties if required to resolve your complaint.
  12. Marketing information
    With your permission, we may share your name and email with selected associates offering relevant services. You may opt out at any time.
  13. Children’s privacy
    We do not market to children, nor do we knowingly collect information from children under 18 without parental consent.
  14. Disclosure to government authorities
    We may be required by law to disclose information if requested by authorised agencies with proper authority.

International Data Processing

Our website may be hosted outside New Zealand, and we may use outsourced services in other countries. Accordingly, data obtained in New Zealand may be processed internationally.

Your Rights

You may review, update, or request removal of your personal information by contacting us. We will take reasonable steps to verify your identity before granting access or making changes.

Contact Us

If you have any questions about this privacy policy, please contact us through our contact page.